Thank you Sean and Open Door Policy! Great service and they were able to get to me same day I called. Very forthright with pricing, there were no surprises. I'm very happy with my new garage door opener. Highly recommend!
Overall a good experience. Good communication. The installers were very good. Labor rate very fair but what they charged for parts (the springs) was quite high compared to what they sell for elsewhere.
We could not be more pleased with the excellent service provided by Sean and Jon at Open Door Policy. Their pricing is fair and they are extremely professional, personable, and hardworking. It is clear that Sean and his team take great pride in what they do and are willing to put in the time and effort needed to tackle any job. They took care of a cable replacement, new rollers, and a very complicated lock/handle replacement on my 45yr old wooden garage doors. The doors have never worked so well! The quality of their work is simply second to none!!
Great customer service. Shaun is very knowledgeable and personable. He goes the extra mile to make sure you are satisfied. When you contact Open Door Policy you are dealing with the owner, not just an employee. Highly recommend this small business.
They were prompt, professional and very thorough in identifying and fixing the issues. Very reasonable. Our garage door is so quiet now - and this is an old, heavy, wooden garage door. Highly recommend.